The official check-in time is 2pm and check-out is 10 am.  However, we try to accommodate guests who would like to check in early or check out late.  Give us as much notice as possible and we’ll see what we can do.

Free cancellation until 24 hours before check-in (time shown in the confirmation email). If you cancel within 24 hours of your check-in time and date, we offer guests a full refund, minus the first night and service fee.

A: Yes, it is connected to NBN.  It’s very fast and it’s free

No, smoking is not permitted in or around the apartment.

The 75” television allows you to connect to Netflix or Stan if you have an account with them. There is no Foxtel App but Chromecast is possible, so if you can stream Foxtel from your own device

Mobile reception is very good at One Mile Ridge

Unfortunately, the apartment doesn’t lend itself to pets so please organise alternative arrangements.

We expect that people staying in the apartment will have a few drinks and enjoy themselves.  However, we ask you respect our neighbours and end the festivities by 10:30pm.  Strata rules state that nobody can be on the balcony after 10:30pm

The pool is open between 7am and 9pm

Strata rules stipulate that no music is allowed around the pool. Remember that the pool is for the use of all guests – not just One Mile Haven guests.

You can walk to 2 beaches from the apartment.  There are walking tracks to One Mile Beach and Boat Harbour Beach.  Both walks take about 10 minutes

Please let our onsite host Zac know as soon as possible so he can have it fixed or replaced before the next guests arrive

Yes.  The BBQ has the gas plumbed in – just turn the toggle near the BBQ. Please remember to turn it off when you finish cooking.  The oven has a power switch on the wall that needs to be turned on for the oven to operate.

There is a 2 car tandem secure garage that is for exclusive use for Unit 19 (One Mile Haven) guests.  Note that you need to drive up quite a steep driveway to get to the garage.  There is also parking available at the front of the complex.

The awning can withstand moderate winds.  So we suggest you retract the awning in high winds or when you leave the apartment. The awning is operated via remote control. 

Please phone “000” for an ambulance in the event of a medical emergency.

Anna Bay Medical Centre – 02 4981 2600
Anna Bay Pharmacy – 02 4982 2490
Tomaree Community Hospital – 02 4984 0700